Privacy Policy
Updated: April 3, 2025
Information we collect
We collect account details, course progress, support messages, and analytics data (if consented). This can include:
- Identifiers: name, email, optional avatar
- Usage data: pages viewed, lessons completed, quiz results
- Device data: browser type, approximate location (city/region) when analytics is enabled
- Support data: messages, attachments you send us
How we use information
- Deliver and improve courses
- Provide support and notifications
- Detect fraud and ensure security
- Comply with legal obligations and billing
Your rights
Access, correct, delete, and port your data. You can withdraw consent anytime and object to certain processing.
Security
We apply encryption in transit, least-privilege access, segregated environments, and regular audits. We train staff and review vendors annually.
Data retention
We retain account data while your account is active. Backups roll off within 35 days. You can request deletion at any time; we will fulfill within 30 days unless law requires longer.
Changes to this policy
We will update this page and adjust the “Updated” date when we make material changes. If changes are significant, we will notify you by email.
Contact
For privacy questions or requests, contact our privacy team at [email protected] or call +1 (415) 245-9836.